Agentic AI is showing early enterprise value, but scaling from pilots to broader deployment depends on trust, governance, and system design. Created with Sonata Software, this white paper draws on Wharton faculty research and insights from WAIAI’s Agentic AI Summit, mapping where agentic AI delivers real value, how to architect resilient multi-agent systems, and the governance frameworks enterprises need to scale responsibly.…Read More
For most people, AI still means a chatbot: you type a question, it types back an answer, and you decide what happens next. But a new wave of AI tools works differently—they don’t just answer questions, they complete entire tasks on their own. Professor Prasanna Tambe of the Wharton School co-authored a new study that looks at what happens when this “agentic AI” enters the workplace. Using data from OpenAI’s coding platform Codex, the research gives one of the first large-scale looks at how people actually work once AI stops just talking and starts doing.…Read More
On April 22, the AI Horizons webinar series from Wharton Human-AI Research (WHAIR) examined why AI agent adoption keeps stalling, and what the research says leaders should do differently. In this episode, Stefano Puntoni, faculty co-director of WHAIR and the Sebastian S. Kresge Professor of Marketing at the Wharton School, joined Thomas McKinlay, founder of Science Says, to present the Wharton Blueprint for AI Agent Adoption. Drawing on academic research and expert interviews with leaders at Google, ServiceNow, Zapier, and Workato, the two unpacked the psychological barriers slowing adoption — and the design strategies that can overcome them. …Read More
AI is moving at a blistering pace, with new developments in models and their impact on the business world, it can be hard to keep up. Luckily, we have experts like Ritcha Ranjan, Senior Vice President of Product at Expedia Group and Advisory Board Member with the Wharton AI & Analytics Initiative, to help us make sense of it all. In a recent interview with Eric Bradlow, Vice Dean of AI & Analytics at Wharton, the pair helped make sense of the current state of AI. Here are the key takeaways from their conversation.…Read More
In this episode of Creative Intelligence, host Kartik Hosanagar sits down with Shishir Mehrotra – CEO of Grammarly, founder of Coda, and former head of product and engineering at YouTube – to explore what it really means to rethink a business around AI. Shishir shares his vision for AI agents, what the future of productivity tools will look like, and how leaders can move from defensive reactions to bold transformation.…Read More
