Agentic AI

The Real Barrier to AI Agent Adoption Isn’t Technology — It’s Psychology

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On April 22, the AI Horizons webinar series from Wharton Human-AI Research (WHAIR) examined why AI agent adoption keeps stalling, and what the research says leaders should do differently. In this episode, Stefano Puntoni, faculty co-director of WHAIR and the Sebastian S. Kresge Professor of Marketing at the Wharton School, joined Thomas McKinlay, founder of Science Says, to present the Wharton Blueprint for AI Agent Adoption. Drawing on academic research and expert interviews with leaders at Google, ServiceNow, Zapier, and Workato, the two unpacked the psychological barriers slowing adoption — and the design strategies that can overcome them. …Read More

From Hype to Habit: How AI Is Actually Transforming Business

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AI is moving at a blistering pace, with new developments in models and their impact on the business world, it can be hard to keep up. Luckily, we have experts like Ritcha Ranjan, Senior Vice President of Product at Expedia Group and Advisory Board Member with the Wharton AI & Analytics Initiative, to help us make sense of it all. In a recent interview with Eric Bradlow, Vice Dean of AI & Analytics at Wharton, the pair helped make sense of the current state of AI. Here are the key takeaways from their conversation.…Read More

Agentic Coworkers? Shishir Mehrotra on Reimagining Work with AI

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In this episode of Creative Intelligence, host Kartik Hosanagar sits down with Shishir Mehrotra – CEO of Grammarly, founder of Coda, and former head of product and engineering at YouTube – to explore what it really means to rethink a business around AI. Shishir shares his vision for AI agents, what the future of productivity tools will look like, and how leaders can move from defensive reactions to bold transformation.…Read More